Publication
Coverage counties
Albemarle, Amelia, Augusta, Botetourt, Caroline, Charles City, Charlottesville City, Chesterfield, Colonial Heights City, Cumberland, Dinwiddie, Fluvanna, Franklin, Goochland, Greene, Hanover, Henrico, Hopewell City, King William, Louisa, Montgomery, Nelson, New Kent, Petersburg City, Powhatan, Prince George, Radford, Richmond City, Roanoke, Roanoke City, Salem City, Staunton City, Waynesboro City
State HMO highlights
- PCP and referrals required. Plan providers must be used to receive benefits. Coverage outside the network is for emergencies only. Coverage is available at all MinuteClinic® locations* nationally.
- Outpatient mental health/substance abuse will follow PCP (not specialist) cost share.
- 24/7 $0 virtual care* through CVS Health Virtual Care™.
- Plans include mental health at in-network providers.
- Up to a $100 yearly allowance* to use on hundreds of over-the-counter health and wellness items at CVS® retail stores and online.
State EPO highlights
- PCP and referrals not required. Plan providers must be used to receive benefits. Coverage outside the network is for emergencies only. Coverage is available at all MinuteClinic® locations* nationally.
- Outpatient mental health/substance abuse will follow PCP (not specialist) cost share.
- Open Access Network: CVS Health Virtual Care™ — bundled with CVS Health Virtual Primary Care™ — provides access to general medical acute and mental health counseling services via the CVS virtual health care platform; CVS Health Virtual Primary Care is designed for members who may not have a PCP and prefer virtual access; 24/7 $0 virtual care* through CVS Health Virtual Care.
- Plans include mental health at in-network providers.
- Up to a $100 yearly allowance* to use on hundreds of over-the-counter health and wellness items at CVS® retail stores and online.
Network highlights
The retail pharmacy network is the Aetna® National Network. It consists of over 66,000 pharmacies nationwide including Costco, CVS Pharmacy® and Walmart. Find all participating pharmacies in your area.
Network providers in our service areas below include, but are not limited to:
Richmond
- VCU
- Bon Secours
Roanoke
- Carilion Clinic Hospitals
Shenandoah
- Augusta Medical Center
- UVA Medical Center
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Notes
*FOR MINUTECLINIC VISITS: For a complete list of participating walk-in clinics, use our provider lookup. Not all MinuteClinic services are covered. Please consult benefit documents to confirm which services are included. Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive MinuteClinic services at no cost-share. However, such services are covered at negotiated contract rates. This benefit is not available in all states. Access to MinuteClinic and other participating walk-in clinics may vary by geography.
*FOR $0 VIRTUAL CARE: Members may be required to pay a cost-share based on what medical services were received and the type of provider a member visits. Please consult benefit documents for more details. Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive MinuteClinic services at no cost-share. However, such services are covered at negotiated contract rates. CVS Health Virtual Care is only available in the United States. Limitations may apply based on services and location.
*FOR $100 ALLOWANCE: $25 allowance each quarter to use on select CVS Health® brand products. Unused allowance does not carry over to the next quarter. This benefit is not available in California, Maryland, Missouri or New Jersey.
Legal notices
Health plans are offered or underwritten or administered by Aetna Health of California Inc., Aetna Health Inc. (Florida), Aetna Health Inc. (Georgia), Aetna Life Insurance Company, Aetna Health of Utah Inc., Aetna Health Inc. (Pennsylvania), or Aetna Health Inc. (Texas) (Aetna). Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.
Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is accurate as of the production date; however, it is subject to change.
Health benefits and health insurance plans contain exclusions and limitations.