Sign up for updates
We’ll share information about our plans and more benefits for you.
Health care answers in 60 seconds.
When can you change your health insurance?
Typically, you sign up for a new health plan during open enrollment.
But you may also change your plan under special circumstances called qualifying life events.
Here are common events...
Loss of insurance.
If you lose coverage because you’ve aged out of your parents’ plan, lost your job, or switched your job, you qualify.
Change in household.
If you get married, have a baby, or when the number of people in your family changes, you qualify.
Health care question answered.
Yes! You may qualify for a Special Enrollment Period if you’ve had a big life change or one coming up. Some examples include losing your health plan or getting married. Or turning 26, when you can’t be on your parent’s health plan anymore.* These qualifying life events — and others — let you sign up for a health plan outside the ACA Open Enrollment Period.
You may qualify for a no or low-cost Aetna CVS Health® plan. You may be able to get a premium tax credit, or subsidy. This can greatly lower your monthly premium or even give you a $0 premium.* To learn more, visit our Medicaid coverage resources.
Insurance isn’t all that complicated. It just feels that way at first. Let’s figure it out together. Here are simple definitions for common terms you might see during enrollment.
This is a percentage that you pay after you’ve met your deductible. For example, if your plan covers 80% of the cost for physical therapy, you pay 20%.
This is a fixed amount that you typically pay at the time you get care. For example, you might pay $40 when you see your doctor.
This is the amount you pay before your health plan starts to pay for some or all of your costs.
This is a group of providers, like doctors and clinics, that have a contract with a health plan. When you see a provider in your plan’s network, you get lower rates.
This is a a cap on plan costs. Once you’ve paid this amount through deductibles, copays and coinsurance, your plan pays 100% of all covered costs for the rest of the plan year.
This is an authorization from your doctor, written on paper or sent electronically, to see another doctor or for a specific health service.
Open Enrollment starts
This is the time to explore ACA plans, see if your doctors are in network and apply for financial help.
Open Enrollment ends
Be sure to choose a plan by December 15 so you’re covered on January 1. Need more time? You can enroll up until January 15 to be covered on February 1.
Plan coverage begins
Simply make your first payment to activate your plan and access all your membership benefits.
Our licensed agents can answer your questions and help you choose the right plan for your needs.
We’ll share information about our plans and more benefits for you.
*FOR COVERAGE UNDER A PARENT'S PLAN: A dependent child may continue coverage if the child has a disability or is in school and on a leave of absence.
*FOR $0 PLAN PREMIUM: Exclusions and limitations apply.
*FOR OPEN ENROLLMENT START DATE: In California, Open Enrollment starts November 1 for new customers.
*FOR OPEN ENROLLMENT END DATE: In California and New Jersey, you can enroll through January 31 for coverage on February 1.
Health plans are offered or underwritten or administered by Aetna Health of California Inc., Aetna Health Inc. (Florida), Aetna Health Inc. (Georgia), Aetna Life Insurance Company, Aetna Health of Utah Inc., Aetna Health Inc. (Pennsylvania), or Aetna Health Inc. (Texas) (Aetna). Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.
Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is accurate as of the production date; however, it is subject to change.
Health benefits and health insurance plans contain exclusions and limitations.
Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.
You can visit the Health Insurance Marketplace® to shop for ACA individual & family plans, sign up, and see if you qualify for premium and plan savings.
You can visit the Nevada Health Link to shop for ACA individual & family plans, sign up, and see if you qualify for premium and plan savings.
You can visit Covered California to shop for ACA individual & family plans, sign up, and see if you qualify for premium and plan savings.
You can visit Get Covered New Jersey to shop for ACA individual & family plans, sign up, and see if you qualify for premium and plan savings.
You can visit the Health Insurance Marketplace® to shop for ACA individual & family plans, sign up, and see if you qualify for premium and plan savings.
The guest payment feature of our bill payment system is currently not available. You can still make an online payment by logging in to your member website. Payments can also be made by calling the number on the back of your ID card. We are working on a resolution and appreciate your patience.
You can visit Maryland Health Connection to shop for ACA individuals & family plans, sign up, and see if you qualify for premium and plan savings.
You can visit Virginia's Insurance Marketplace to shop for ACA individuals & family plans, sign up, and see if you qualify for premium and plan savings.
Remember to stop back on November 1 during Open Enrollment to choose your 2024 plan.
Had a big life change? You may still be able to get coverage for 2023 if you qualify.