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    • New to ACA?

    Providers

    Members

    Get more from your Aetna CVS Health® plan

    Questions about paying your bill or using your member tools and resources?  You can find the answers here.

    Helping you stay covered

    Easy ways to pay your monthly bill

    Online

    Set up auto-pay so you never miss a payment. Or make a one-time payment with your credit or debit card.  

    In person

    Visit any CVS Pharmacy® store location to pay with credit, debit or cash (up to $999). Be sure to bring the barcoded payment coupon from your bill.* 

    Phone

    Call us at 1-844-365-7373 (TTY: 711) and choose “1”. Have your credit or debit card handy.

    Mail

    Send a check to the address on your monthly bill. Remember to include your payment coupon. 

     

    Paying your bill is your #1 thing to do to keep your plan going

    Paying your bill is your #1 thing to do to keep your plan going

    Paying your bill keeps your plan active, so you can stay covered. That means you’ll enjoy the same benefits you have today, including virtual care, a trusted network of doctors, and more.

    What happens if I miss a payment?

    Unfortunately, missing a payment could end your plan. That means you’d have to wait until Open Enrollment to get a new plan. (Unless you have a big life change that qualifies you for a Special Enrollment Period.) 

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    Start here to find a plan

    Tap in to all your plan tools and resources

    10 reasons to get the Aetna Health℠ app

     
    1. Find network providers nationwide.
    2. Search walk-in clinics and urgent care.
    3. See a doctor anytime with virtual care.
    4. Order prescription medicine by mail.
    5. Pull up your ID card whenever you need it.
    1. Estimate costs before you get care.
    2. Get provider ratings and reviews.
    3. Check coverage details for your plan.
    4. See what your care costs and how much your plan covers.
    5. Search covered medicine and costs.
    • Download on the app store
    • Get it on google play
     
     

    Healthier happens together™

    Are your benefits
    keeping up with you?

    As your life changes, it may be time to check in on your health plan to make sure it works for you. We’ll figure it out together. 

    Health events in your
    local community

    We’re excited to join you in your community. Stop by for free health checkups, giveaways and fun
    activities.

    Many MinuteClinic®
    services for $0 cost*

    Bug bites, infections, chronic condition support and more. Count on MinuteClinic for quality care that fits your schedule.

     

    Questions? We’re here to help.

     

    Get in touch with us


    First, log in to our member support page for helpful tips and resources to make the most of your plan. Still need help? Our Member Services team is ready to assist you.

    Contact us

     

     

    Notes


    *FOR IN-PERSON BILL PAY: You can pay your bill in any CVS retail location (excluding CVS stores in Target® locations) except for your first month's premium for a new health insurance plan. This is also called your binder payment.

     

    *FOR $0 MINUTECLINIC VISITS: For a complete list of participating walk-in clinics, use our provider lookup. Walk-in appointments are based on availability and not guaranteed. Online scheduling is recommended. Includes select MinuteClinic services. Not all MinuteClinic services are covered. Please consult benefit documents to confirm which services are included. Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive MinuteClinic services at no cost-share. However, such services are covered at negotiated contract rates. This benefit is not available in all states.  

    For Georgia and Texas: Includes select walk-in clinic services. Not all walk-in clinic services are covered. Please consult benefit documents to confirm which services are included. Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive walk-in clinic services at no cost-share.   

    Register for member perks

    Get everything your plan offers on your member website.

    Legal notices

    Health plans are offered or underwritten or administered by Aetna Health of California Inc., Aetna Health Inc. (Florida), Aetna Health Inc. (Georgia), Aetna Life Insurance Company, Aetna Health of Utah Inc., Aetna Health Inc. (Pennsylvania), or Aetna Health Inc. (Texas) (Aetna). Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

    Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is accurate as of the production date; however, it is subject to change.

    Health benefits and health insurance plans contain exclusions and limitations.