Skip to main content

Legal notices

General notices

 

Individual Exchange plans

Exclusions and limitations

Arizona plans

California plans

California AHCI HMO off-exchange plans

Delaware plans

Florida plans

Georgia plans

Illinois ALIC HMO off-exchange plans

Illinois ALIC PPO on-exchange plans

Illinois AHI HMO on-exchange plans

Illinois ALIC PPO off-exchange plans

Indiana plans

Indiana off-exchange plans

Kansas off-exchange plans

Kansas on-exchange plans

Maryland plans

Missouri plans

Nevada AHUI HMO off-exchange plans

Nevada AHUI HMO on-exchange plans

New Jersey plans

North Carolina plans

Ohio AHI HMO on-exchange plans

Ohio AHI HMO off-exchange plans

Texas AHI on and off-exchange plans

Texas plans

Texas State mandated plans

Utah AHUI HMO on and off-exchange plans

Virginia AHI HMO off-exchange plans

Virginia AHI HMO on-exchange plans

Virginia ALIC EPO off-exchange plans

Virginia ALIC EPO on-exchange plans

Virginia IHPI HMO off-exchange plans

Virginia IHPI HMO on-exchange plans

Individual Exchange plans

Arizona plans

Exclusions and limitations

Individual Exchange plans

California plans

Exclusions and limitations

Individual Exchange plans

California AHCI HMO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Delaware plans

Exclusions and limitations

Individual Exchange plans

Florida plans

Exclusions and limitations

Individual Exchange plans

Georgia plans

Exclusions and limitations

Individual Exchange plans

Illinois ALIC HMO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Illinois ALIC PPO on-exchange plans

Exclusions and limitations

Individual Exchange plans

Illinois AHI HMO on-exchange plans

Exclusions and limitations

Individual Exchange plans

Illinois ALIC PPO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Indiana plans

Exclusions and limitations

Individual Exchange plans

Indiana off-exchange plans

Exclusions and limitations

Individual Exchange plans

Kansas off-exchange plans

Exclusions and limitations

Individual Exchange plans

Kansas on-exchange plans

Exclusions and limitations

Individual Exchange plans

Maryland plans

Exclusions and limitations

Individual Exchange plans

Missouri plans

Exclusions and limitations

Individual Exchange plans

Nevada AHUI HMO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Nevada AHUI HMO on-exchange plans

Exclusions and limitations

Individual Exchange plans

New Jersey plans

Exclusions and limitations

Individual Exchange plans

North Carolina plans

Exclusions and limitations

Individual Exchange plans

Ohio AHI HMO on-exchange plans

Exclusions and limitations

Individual Exchange plans

Ohio AHI HMO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Texas AHI on and off-exchange plans

Exclusions and limitations

Individual Exchange plans

Texas plans

Exclusions and limitations

Individual Exchange plans

Texas State mandated plans

Exclusions and limitations

Individual Exchange plans

Utah AHUI HMO on and off-exchange plans

Exclusions and limitations

Individual Exchange plans

Virginia AHI HMO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Virginia AHI HMO on-exchange plans

Exclusions and limitations

Individual Exchange plans

Virginia ALIC EPO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Virginia ALIC EPO on-exchange plans

Exclusions and limitations

Individual Exchange plans

Virginia IHPI HMO off-exchange plans

Exclusions and limitations

Individual Exchange plans

Virginia IHPI HMO on-exchange plans

Exclusions and limitations

A new Illinois law effective January 1, 2023, requires insurers and HMOs to direct health care providers via email to information about non-routine changes to contractual fee schedules as outlined in a newsletter, website listing or other method. Therefore, we need to collect and store a current email address for you or your staff who is authorized to receive this information. 

 

You can provide us a current email address through Availity. All you have to do is:
 

  • Log in to Availity at www.Availity.com
  • Go to: My Providers > Provider Data Management (user must have access and be listed as Key Staff by their office Availity administrator)
  • Select Business/Provider to update > select Key Staff name
  • Complete the Key Staff information, including email address
  • Select Save

Thank you for sharing current email address information to help us comply with this new law. If you have questions on how to provide or update your email address or would like more information on why we need it, contact Aetna Provider Services (all products) at 1-888-MD AETNA (1-888-362-3862) (TTY: 711).

 

Underwriting disclosures

 
 

We occasionally change, remove or add information to our website. To allow for accurate translation, updates to the Spanish version usually occur shortly after updates to the English version.

 

Notice to physicians and providers

 

Aetna Life Insurance Company, Aetna Health Inc. (a Texas corporation), and Aetna Dental Inc. (a Texas corporation) and their affiliates will accept written applications for participation in their PPO, POS, HMO, and DMO networks during the period of December 1, 2024, through December 21, 2024. Physicians and providers — including advanced practice nurses and physician assistants — who wish to contract with us must apply during this period. Applications must be received no later than December 21, 2024.

 

Send Aetna Health Inc. (a Texas corporation) and Aetna Life Insurance Company, medical network inquiries to Aetna, Attn: Network management, 750 W. John Carpenter Freeway, Suite 1200, Irving, TX 75039. You can also submit applications online. For credentialing questions, call the Aetna credentialing and application management team at 1-800-353-1232 (TTY: 711).

 

Send dental network inquiries to Aetna Dental West, 21215 Burbank Blvd., Suite 620, Woodland Hills, CA 91367 or fax to 1-866-445-4387. Attn: 2024 provider enrollment. For dental network questions, call 1-800-451-7715 (TTY: 711).

Legal notices

Health plans are offered or underwritten or administered by Aetna Health of California Inc., Aetna Health Inc. (Florida), Aetna Health Inc. (Georgia), Aetna Life Insurance Company, Aetna Health of Utah Inc., Aetna Health Inc. (Pennsylvania), or Aetna Health Inc. (Texas) (Aetna). Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.